A Study of Integration of Robotics in the Hospitality Sector and Its Emulation in the Pharmaceutical Sector

Objective: The main objective of the study is to highlight the integration of humanoid robots in the pharmaceutical industry at the medical dispensing stores by emulating robotic integration successes of the hospitality sector and ultimately developing strategies for its use in small, medium and large medical store provider’s i.e., pharmacies.

Method: The research is based on desk research data, so as to investigate the most current and prospective applicability of robotics in healthcare, particularly in the pharmaceutical sector. The desk research data for this study has been obtained from diverse books on the topic of this research, different public portals, web portals of related departments for data and statistics, numerous journals, webpages of preferred healthcare centers and in addition to this, print materials like brochers etc. were collected from selected healthcare providers.

Result: Researchers unveiled that thus far no significant study has been done to emulate the successful robotic integration of the hospitality sector with the healthcare industry especially the pharmaceutical sector. Inevitably productivity and proficiency advancements by the implementation of automation will become more evident which in turn would result in the integration of robotics gaining thrust and shall play an ever increasing role in helping the pharmacists at the medical stores i.e., pharmacies, to complete their day to day duties, subsequently assisting in providing improved customer services.

Conclusion: The article concludes with a concise glance at some of the current progress of robotics in pharmaceutical sector and its useful employment in the areas that are anticipated to play significant roles in the times to come.


Mohammed Owais Qureshi, Rumaiya Sajjad

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