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Work Satisfaction and Nursing Management: A Quantitative Study

Abstract Nursing professionals, especially the hospital staff, develop their assistance activities in a demanding and stressing environment turning them into a collective with high levels of burn-out. The management of these teams has a direct effect on the work environment and the work satisfaction of the staff. This study uses the bibliography available related to work satisfaction and the management of teams, as well as a quantitative study to study both object groups; managers and nursing assistance professionals. The results obtained show that the work satisfaction is widely studied specifically in the industrial world, and it is not until recently that studies emerge on the health area. The study with the nursing staff has described that managers wish to develop their wards/areas, but their administrative workload does not allow them, and they are not being trained for these activities. The assistance nursing staff refers to the absence of their manager for being engaged in other compromises. Both collectives agree on the importance of team management as well as the influence it has over the work satisfaction of the staff. The study showed that nursing managers at directors or high management positions have a higher work satisfaction than assistance staff. There are initiatives to define the functions of the nursing manager and are taking the steps for them to being developed and implemented, recognizing the value and influence of nursing managers in the work satisfaction.


Angel Vicario-Merino, Noemi Muñoz-Agustin Montserrat Ruiz-López David Pérez-Manchón Juan Pablo Hervás-Pérez and Cayetana Ruiz-Zaldibar

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